Your responsibilities, System Monitoring: The rotating shift teams are responsible for 24x7x365 monitoring of our Data Center infrastructure and security alarms. This includes monitoring essential systems and network elements and timely response..
2024-11-18 10:40:47Your responsibilities, Software Engineering & Technical Leadership, • Be a technical manager with deep experience in distributed systems and software platforms, • Partner with technical product managers and other business facing functions to..
2024-11-18 10:40:47Your responsibilities, Team Leadership:, Lead, mentor, and coach a team of customer support agents, ensuring their performance aligns with company goals and KPIs, Set clear team goals, monitor progress, and provide regular performance feedback,..
2024-10-10 14:40:49Your responsibilities, Customer Support, , • provides tier two(more complex) support on customer requests, inquiries, and/or questions through email, phone, or live chat troubleshoot, document, escalate, and manage trouble resolution in the best..
2024-10-08 12:41:09Your responsibilities, Customer Support, , • provides tier two(more complex) support on customer requests, inquiries, and/or questions through email, phone, or live chat troubleshoot, document, escalate, and manage trouble resolution in the best..
2024-10-08 12:41:09